Shipping
& Returns
We attempt to ship your order as soon as we
receive it. Most orders within the continental United States
are shipped via UPS ground service. UPS typically takes
two to six working days, depending on your location. Murietta
Trading does not take responsibility for UPS delays beyond
our control.
We also offer the following shipping methods
for an additional charge.
Airborne Express
DHL Standard, DHL Overnight & DHL International
UPS Overnight Deliveries & UPS International
Fedex Ground, Fedex Second Day, Fedex Overnight & Fedex
International
For larger continental orders, we offer trucking
services. For large international orders, we offer a selection
of ocean carriers.
If your shipment is damaged in shipping, please
notify us immediately. If notifying us by e-mail, we will
need your name, telephone number or e-mail address, invoice
number, and an explanation of the problem. Please retain all
packaging and contents for carrier's inspection. You should
then immediately contact UPS so that they can inspect the
shipment. If the driver does not do this, then they assume
that you accepted the box in good condition and nothing can
be done about the damages. Once a package has been signed
for it is assumed the package was delivered in good order.
Payment Options
By fax, telephone, or electronically . . . use
whichever method is most comfortable and easiest for you.
You may pay by Visa, Master Card, JCB, Diners, American Express,
or Check. For your protection, we use SSL encrypted data transmissions
for all sensitive information. Our online payment transactions
are safe and secure; however, you may wish to set up an account with
us by phone to avoid sending your financial information online. By
mail, you may order by credit card, money order, or personal
check. Returned checks are subject to a $25 collection
agency fee. Checks must be drawn on U.S. funds. COD
orders are not accepted. If paying by check, your order
will be held until your check clears.
We Accept the Following
Credit Cards:
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